Adat88 Privacy Policy — How We Protect Your Personal Data

Adat88 values the privacy of every member who uses our online entertainment platform. This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. This document is designed to give you a clear and comprehensive understanding of how your personal data is handled every time you interact with the adat88 platform — from the moment you register through to every gaming session you undertake.

At adat88, we believe trust is the foundation of a healthy relationship between a platform and its members. You have the right to know exactly what data we collect, why we need it, and who has access to it. We do not believe in privacy policies filled with confusing legal jargon — we want you to genuinely understand, not just click "Agree" without reading.

This policy covers all services offered through the adat88 website, our mobile app, customer support channels, and any official communications we send to you. Whenever there are significant changes to this policy, we will notify you via an in-platform notification or the email address you registered with.

Adat88 collects only the data genuinely necessary to provide you with a safe, fair, and satisfying service. We do not collect excessive data or data unrelated to platform operations. Below are the categories of data we collect and the sources from which they are collected:

We do not collect sensitive data such as health information, political views, or religious beliefs. Financial data is collected solely for the purpose of processing transactions and identity verification — full bank account numbers are never stored in plain text in our systems.

Every piece of data we collect has a clear and legitimate purpose. adat88 uses your personal data solely for lawful platform operations and to enhance your experience as a member. The following are the primary purposes for which your data is used:

• Identity verification & KYC: To verify that you are who you claim to be, fulfil anti-money laundering (AML) requirements, and confirm you meet the minimum age requirement.
• Account management: To create, maintain, and protect your account — including password recovery and two-factor authentication (2FA) processes.
• Transaction processing: To process deposits, withdrawals, and all other financial transactions accurately and securely.
• Fraud detection: To detect and prevent any fraudulent activity, money laundering, or platform abuse that could compromise your security.
• Customer support: To address your enquiries, complaints, and support requests efficiently and effectively.
• Personalise your experience: To personalise bonus offers, game recommendations, and our communications in line with your preferences.
• Legal compliance: To comply with legal obligations applicable to our platform's operations, including record-keeping required by relevant regulations.
• Platform improvement: To analyse usage patterns on an aggregated (not individual) basis in order to improve platform performance, security, and overall experience.

Adat88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is our absolute commitment and will not change. However, there are limited situations where your data needs to be shared with carefully selected third parties in order for us to provide services to you:

• Payment service providers: Banking institutions and payment gateways that process your transactions require the necessary information to complete those transactions. All such providers are bound by strict confidentiality agreements.
• Game software providers: Third-party gaming companies that provide games on our platform may receive limited technical data required to run games correctly and ensure game integrity.
• KYC service providers: Identity verification companies that assist us with the KYC process receive only the data strictly necessary for identity verification purposes.
• Relevant authorities: Where required by law, court order, or directive from a lawful authority in Malaysia, adat88 may be required to disclose certain data to the relevant authorities.
• Anti-fraud researchers: In cases of suspected fraud or financial crime, relevant data may be shared with law enforcement agencies or industry anti-fraud bodies.

All third parties with whom we share your data are required to protect it to a security standard equivalent to or exceeding our own. We conduct regular audits of all our third-party partners to ensure ongoing compliance with the data protection standards we have set.

Adat88 invests seriously in digital security infrastructure to ensure your personal data is always protected from unauthorised access, loss, misuse, or disclosure. Data security is not merely a feature — it is central to how we operate.

• 256-bit SSL encryption: All data transmitted between your device and adat88's servers is protected with industry-standard 256-bit SSL encryption. This means no one can intercept or read your data while it is in transit.
• Encryption of data at rest: Sensitive data stored in our databases, including financial details and identity information, is encrypted using modern encryption algorithms that cannot be read without the correct decryption key.
• Two-factor authentication (2FA): Our system supports 2FA as an additional security layer for all member accounts, ensuring only you can access your account even if your password is compromised.
• Internal access controls: Only designated staff with a legitimate business need are authorised to access member personal data. All access is logged and audited on a regular basis.
• Real-time threat monitoring: Our security monitoring system operates 24/7 to detect and respond to any security threats or suspicious activity immediately.
• Regular security audits: Our security infrastructure undergoes regular penetration testing and independent security audits to identify and address any potential vulnerabilities.

Adat88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our platform. They allow our platform to recognise you, remember your preferences, and deliver a smoother, more personalised experience.

• Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Remembering your preferences such as language, display settings, and game preferences to provide a more comfortable experience.
• Analytics Cookies: Helps us understand how members use the platform so we can improve the overall experience. Data collected is in aggregate form and does not identify you individually.
• Security Cookies: Used to detect and prevent fraudulent activity, protect your account from unauthorised access, and monitor security threats.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some platform features. For the best and most secure experience, we recommend keeping necessary cookies enabled.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding your personal data held by adat88. We fully respect these rights and provide straightforward mechanisms for you to exercise them:

• Right to Access: You have the right to request a copy of the personal data we hold about you. Data access requests will be processed within 21 business days from the date the request is received.
• Right to Rectification: If your data is inaccurate or outdated, you have the right to request a correction. We encourage you to update your information directly through your account settings whenever needed.
• Right to Withdraw Consent: For data processing that relies on your consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of processing that took place prior to the withdrawal.
• Right to Object: You may object to the use of your data for specific purposes, such as direct marketing communications. Please contact our support team to submit such a request.
• Right to Complain: If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Adat88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. Retention periods vary according to the type of data and the relevant operational or legal requirements:

• Active account data: Retained for the duration your account is active plus 5 years after account closure to meet compliance requirements and resolve any disputes that may arise.
• Financial transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering laws and applicable financial regulations in Malaysia.
• Support communication records: Retained for 3 years from the date of last interaction for reference and dispute resolution purposes.
• Technical logs: Retained for 90 days for security purposes, threat detection, and technical troubleshooting.
• Cookie data: Session cookies expire automatically when you close your browser, while persistent cookies expire according to the set duration for each cookie type.

Once the retention period expires and there is no legal obligation to retain the data, adat88 will securely delete or anonymise the relevant data using methods that ensure it cannot be recovered.

Adat88 is an entertainment platform permitted only for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If you are a parent or guardian and become aware that your underage child has registered an account on adat88, please contact our support team immediately.

We will take immediate action to close the account in question and delete all related data as soon as we receive sufficient information and evidence. This is a matter we take extremely seriously, as the protection of children is a responsibility that cannot be compromised.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our privacy and support team is ready to assist you with full dedication.

You can reach us via:

• Live Chat: The fastest way to get help — available 24/7 directly within the adat88 platform. Responses are typically under 5 minutes.
• Email: Send your written enquiry to [email protected] — we respond within 24 business hours.
• Telegram & WhatsApp: A direct communication channel for members who wish to discuss any privacy-related concerns in greater detail.

Adat88 reserves the right to amend this Privacy Policy at any time. Any significant amendments will be proactively communicated to you via platform notifications or your registered email. The effective date of any amendment will be clearly stated at the top of this page.